Privacy Policy

We collect various types of personal information when you visit our website, including:

• Device and Browsing Information: IP address, location, browser type, operating system and browsing activity.
• Registration Information: Name, address, email and phone number when you fill out our contact form.
• Optional Information: Any additional information you choose to share with us.

Cookies are small files saved on your phone, tablet or computer when you visit a website. We use cookies to make this site work and collect information about how you use our service.

Two types of cookies are utilised to improve your experience:

• Session Cookies:  Temporary cookies that track your activity while browsing browsing the website and are deleted when you close your browser.
• Persistent Cookies: Cookies that help our website recognise you on future visits and expire after a set time or when you delete them.

We use Google Analytics cookies to gather anonymous usage statistics to improve the website. Google stores this information. you can learn more about their privacy practices at  https://policies.google.com/privacy?hl=en-US.

Cookies from third-parties such as advertisers and payment providers who we collaborate with may also use cookies for targeted advertising based on your browsing history.

You can block all cookies or just third-party cookies through your browser. However, blocking all cookies may affect the functionality of our website (and many others).

We use your personal information for various purposes, including:

• Website Management: improving your browsing experience.
• Order Fulfillment: Processing your request and delivering the agreed scope of work.
• Communication: Sending quotations, invoices, statements and non-marketing correspondence.
• Marketing (with your consent):  offers from us you might find interesting. You can opt out anytime.
• Statistical Analysis: providing anonymous user data to third parties.
• Addressing Queries: responding to your comments, request for information and resolving complaints.
• Legal Compliance: Disclosing information as required by law or for legal proceedings.

We may share your information with authorised personnel, suppliers, and legal entities under the following circumstances:

• Internal Operations: Sharing with our employees when necessary.
• Legal Requirements:  Disclosing information as mandated by law.
• Business Transactions: Sharing information in connection with mergers, acquisitions, or asset sales.
• Fraud Prevention and Risk Management: Sharing information with relevant parties.

We may transfer your information to countries with different data protection laws. By using our website, you consent to these transfers.

We take reasonable precautions to protect your information from loss, misuse, or alteration. However, no internet transmission is entirely secure. You are responsible for maintaining the confidentiality of your login credentials.

Our website may link to external sites with different privacy policies. We are not responsible for their practices. 

 Please inform us of any changes to your personal information. 

 For any questions or concerns regarding this Privacy Policy, please contact us at info@istidam.co.uk or send us a letter addressed to Istidam Consulting Ltd., The Generator, Quay House, The Gallery, Kings Wharf, The Quay, Exeter, EX2 4AN.

Istidam Consulting Ltd. is responsible for information collected on this website.

This Policy has been updated as of 07/07/2024.